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 You are here    Flowers by the Sea / Shipping

Shipping

Flowers by the Sea ships plants throughout the United States, including Arizona, California, Florida and Hawaii. We don't ship cuttings or small, barely rooted sticks. Instead, we send you plants that are well established and garden ready in 3.5-inch containers. They are large enough for safe packing and shipping in sturdy cardboard boxes.
Shipping costs are separate of charges for plants. Shipping fees vary based on size of order and distance of destination from our Northern California farm.

Many of our customers have said, "These are the largest and healthiest mail order plants we have ever seen".

Shipping Costs and Rate Structure.
Our minimum order is $25.00, not including shipping. We ship exclusively via United Parcel Service, using a customized shipping-rate structure in which the cost of delivery increases slightly as the size of your order increases. Adding additional plants to your order will decrease the cost per plant.

Delivery charges are also based on your location, and are displayed in real time during the checkout process. Our secure server communicates with the UPS Rates server and calculates the exact charges from us to you.

Shipping costs are complex

We don't make money on shipping. Instead, we have negotiated excellent rates and pass on 100 percent of those savings to you. A customized rate system is more equitable than a nationwide flat-rate system, which is subsidized by significantly increasing plant prices to all customers. Everyone wins with our customized shipping charges.


Shipping Schedule.
FBTS ships plants throughout the year, weather permitting, and our busy times are in spring and fall. Shipping occurs on Mondays and Tuesdays only, which allows us to avoid weekend delays in delivery and ensures that your plants arrive as fresh as possible. For the same reason, we generally don't ship during weeks in which holidays occur.

When you place an order, our shopping cart page lets you select a shipping week from a list of choices. Weeks shaded in gray are unavailable due to Federal holidays or a full schedule for that week. If you skip this section of the order page or if you choose to let us select your delivery week, we'll send out your order during the next available shipping week.

However, we may hold your order for later delivery if extreme weather is predicted for your area during the scheduled shipping time. In that case, we'll contact you promptly.

Packing and shipping occurs on Mondays and sometimes on Tuesdays. If Monday of a scheduled shipping week is a legal holiday, we do not ship that week.


Order Tracking.
Our carrier sends you a tracking notification shortly after your package is on their truck. Please use this information to track the progress of your shipment. We don't require a signature for delivery unless you tell us one is advisable and that you don't want your plants delivered unless someone is at home to accept them.

We chose our shipping company not only because its rates are fair but also due to its reliable, careful service. However, if you have any problems with delivery, please contact us.


Requests for Delayed Delivery.
To delay receipt of an order due to sudden, difficult weather or another reason, please contact us immediately. If it isn't already shipped, we can generally place a hold for a few weeks. Then we will confirm the order's rescheduling with you the week before your rearranged shipping date.

Additions to Orders.
To make additions to an order that hasn't yet shipped, please place a second order before the Saturday noon (PST) shipping deadline. You need to add a message requesting this service in the "customer notes" section at the end of the second order. We combine your orders and provide a refund for any excess shipping charges. Our $25.00 minimum charge applies to any new order.

Preordered Plant.
Some plants in production but not ready to ship may be preordered. This is helpful for obtaining some of the most unusual and rare varieties that we grow and which sell out rapidly. It also allows gardeners in colder parts of the country to order early and receive their plants at the appropriate time for their location. Plants for preordering are clearly identified as is the first date they can be shipped.

If you include currently available plants along with your preorder, we hold your entire order until the preordered items are ready for shipment. Please note: Preordered plants can't be ordered along with the Salvia Daily Deal plant. The Daily Deal is for immediate shipping only.

Please note: Preordered plants cannot be ordered along with the Salvia Daily Deal plant. The Daily Deal is for immediate shipping only.


Special Order Plants.
Special Order plants are those that Flowers by the Sea Farm grows specially for you when you place an order for them. We maintain parent stock for their propagation, which takes some six weeks for most varieties. These are attractive & rare Salvias and other plants for which demand isn't constant or seasonal. For many of these, FBTS is the only source in the United States.

For all the details about Special Order plants, visit this page.

If you mix regularly available plants with Special Order items, we hold your entire order until the Special Order items are ready to ship.


Packaging Materials.
FBTS uses recycled expanded polystyrene (EPS) foam packing peanuts to keep the weight of shipping boxes -- and the cost of shipping -- as low as possible while providing maximum protection for plants. One way to repurpose packing peanuts is to donate them to local shipping stores, such as PakMail and UPS. For a full explanation of our packing choices, please read Ask Mr. Sage: Why FBTS Uses Foam Packing Peanuts & How to Reuse Them.
Instructions Accompanying Orders.
For more information about what to do when your plants arrive, please read Buying Salvias Online from FBTS: Unpacking & Planting. Immediately after your order ships, you will receive a detailed instructional email titled Unpacking, Planting and Unconditional Satisfaction.

Please feel free to contact us if you have any further questions about shipping.

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