Flowers by the Sea ships plants throughout the United States, including
Arizona, California, Florida and Hawaii. We don't ship cuttings or small,
barely rooted sticks. Instead, we send you plants that are well established
and garden ready in 3.5-inch containers. They are large enough for safe
packing and shipping in sturdy cardboard boxes.
Shipping costs are separate of charges for plants. Shipping fees vary
based on size of order and distance of destination from our Northern California
Many of our customers have said, "These are the largest and healthiest mail order plants
we have ever seen".
Shipping Costs and Rate Structure.
Our minimum order is $25.00, not
including shipping. We ship exclusively via United Parcel Service, using
a customized shipping-rate structure in which the cost of delivery increases
slightly as the size of your order increases. Adding additional plants
to your order will decrease the cost per plant.
Delivery charges are also based on your location, and are displayed in
real time during the checkout process. Our secure server communicates with
the UPS Rates server and calculates the exact charges from us to you.
We don't make money on shipping. Instead, we have negotiated excellent
rates and pass on 100 percent of those savings to you. A customized rate
system is more equitable than a nationwide flat-rate system, which is subsidized
by significantly increasing plant prices to all customers. Everyone wins
with our customized shipping charges.
FBTS ships plants throughout the year, weather
permitting, and our busy times are in spring and fall. Shipping occurs
on Mondays and Tuesdays only, which allows us to avoid weekend delays in
delivery and ensures that your plants arrive as fresh as possible.
When you place an order, our shopping cart page lets you select a shipping
week from a list of choices. Weeks shaded in gray are unavailable due to
Federal holidays or a full schedule for that week. If you skip this section
of the order page or if you choose to let us select your delivery week,
we'll send out your order during the next available shipping week.
However, we may hold your order for later delivery if extreme weather
is predicted for your area during the scheduled shipping time. In that
case, we'll contact you promptly.
Packing and shipping occurs on Mondays and sometimes on Tuesdays. If Monday
of a scheduled shipping week is a legal holiday, we do not ship that day
and will send on Tuesday.
Our carrier sends you a tracking notification shortly
after your package is on their truck. Please use this information to track
the progress of your shipment. We don't require a signature for delivery
unless you tell us one is advisable and that you don't want your plants
delivered unless someone is at home to accept them.
We chose our shipping company not only because its rates are fair but
also due to its reliable, careful service. However, if you have any problems
with delivery, please contact us.
Please do track your package using the tracking number sent to you by UPS. If there is a delay or issue, you can often resolve it with a timely telephone call.
Requests for Delayed Delivery.
To delay receipt of an order due to
sudden, difficult weather or another reason, please contact us immediately.
If it isn't already shipped, we can generally place a hold for a few weeks.
Then we will confirm the order's rescheduling with you the week before
your rearranged shipping date.
Additions to Orders.
To make additions to an order that hasn't yet
shipped, please place a second order before the Saturday noon (PST) shipping
deadline. You need to add a message requesting this service in the "customer
notes" section at the end of the second order. We combine your orders and
provide a refund for any excess shipping charges. Our $25.00 minimum charge
applies to any new order.
Some plants in production but not ready to ship
may be preordered. This is helpful for obtaining some of the most unusual
and rare varieties that we grow and which sell out rapidly. It also allows
gardeners in colder parts of the country to order early and receive their
plants at the appropriate time for their location. Plants for preordering
are clearly identified as is the first date they can be shipped.
If you include currently available plants along with your preorder, we
hold your entire order until the preordered items are ready for shipment.
Please note: Preordered plants can't be ordered along with the Salvia Daily
Deal plant. The Daily Deal is for immediate shipping only.
Please note: Preordered plants cannot be ordered along with the Salvia
Daily Deal plant. The Daily Deal is for immediate shipping only.
Special Order Plants.
Special Order plants are those that Flowers
by the Sea Farm grows specially for you when you place an order for them.
We maintain parent stock for their propagation, which takes some six weeks
for most varieties. These are attractive & rare Salvias and other plants
for which demand isn't constant or seasonal. For many of these, FBTS is
the only source in the United States.
For all the details about Special Order plants, visit this
If you mix regularly available plants with Special Order items, we hold
your entire order until the Special Order items are ready to ship.
FBTS uses recycled expanded polystyrene (EPS)
foam packing peanuts to keep the weight of shipping boxes -- and the cost
of shipping -- as low as possible while providing maximum protection for
plants. One way to repurpose packing peanuts is to donate them to local
shipping stores, such as PakMail and UPS. For a full explanation of our
packing choices, please read
Ask Mr. Sage: Why FBTS Uses Foam Packing Peanuts & How to Reuse Them
Instructions Accompanying Orders.
For more information about what
to do when your plants arrive, please read
Buying Salvias Online from FBTS: Unpacking & Planting
Immediately after your order ships, you will receive a detailed instructional
email titled Unpacking, Planting and
Please feel free to contact
us if you have any further questions about shipping.